This Privacy Policy describes how chapmanstore.co.nz (the "Site" or "we") collects, uses, and discloses your personal information when you visit or make a purchase from the site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases or customer support inquiry. 

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
  • Disclosure for a business purpose: shared with our processor Shopify and Google.

Order & Customer Support information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
  • Purpose of collection: to fulfil and process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.

User Generated Content

User Generated Content includes Product reviews and other user-generated content for example tagged posts on Social Media. If you choose to submit user generated content to any public area, this content will be public and accessible by anyone.

Contact

For more information about our privacy policy, or if you have any questions or if you would like to make a complaint, please contact us by email at georgia@chapmanstore.co.nz or contact us at Chapman Store , 332 George Street, Central Dunedin, OTA, Dunedin 9016, New Zealand.